LifeLines Education was created as a platform for ICT-led academic-pedagogic support to school teachers in rural India.
Launched early in 2008, LifeLines Education first tested proof of concept with an implementation in West Bengal supported by USAID. The service was thereafter adopted by Government of Rajasthan, and supported by UNICEF, for implementation in the state of Rajasthan under the aegis of the Sarva Shiksha Abhiyan (SSA).
It commenced service in September 2008 with a pilot in Udaipur to cover near 12,000 teachers across 4600 schools in 11 blocks in the district.
It soon generated much enthusiasm as a first-of-its-kind innovation that enabled continued academic support to school teachers from experts for all their classroom queries.
In 2010 owing to popular demand, Government of Rajasthan scaled LifeLines Education toll-free across all 33 districts of Rajasthan.
Today, LifeLines Education covers over 450,000 teachers in more than 100,000 primary and upper primary schools in Rajasthan.
Till date it has responded to over 30,000 queries, on a range of topics - from subject lessons and teaching-learning methods, to classroom management and child psychology, to general knowledge and current affairs as well.
Teachers, who have called the service, acknowledge they have used inputs from LifeLines’ advisory to improve their teaching methods in the classroom.
The service is gaining recognition as a credible source of reference on academic and pedagogical instruction in the teaching fraternity.