Success Stories
What teachers say about the LifeLines- Education service:
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Fact File
●   12,000 academic query-answer sets in the Knowledge Database
     
●   Nearly 14,000 teachers across 5262 schools in
2 states
     
●   Covering Primary, Upper Primary, Junior and High Schools, and ICDS Centres
     
●   The repository encapsulates information on Pedagogy, quick tips on Classroom Management, Career Guidance, School administration and policy.
     
●   In Jan 2010,The Government of Rajasthan has made LifeLines service toll free for state wide implementation.
     
 
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LifeLines Education

by bhairab — last modified 2008-09-10 16:17

  • The LifeLines - Education service was introduced to provide value-added and critical academic support to teachers in remote rural areas for their day to day academic transactions

  • Through the medium of the telephone, the service links up rural teachers with education experts whom they can access for their subject-matter and pedagogy-related queries; these experts may otherwise be located in different places and may not be as easily accessible

  • All the queries are answered within 24 - 48 hours

  • The service offers local language interaction in voice mode

  • The system also enables the teachers to add to and build on the FAQ information that has been gathered in the LifeLines Education system

  • It also facilitates direct access of curriculum related knowledge and queries by pupils

The areas of implementation of the LifeLines-Education service are:

West Bengal:
  • Collaboration between OneWorld, Vikramshila Education Resource Society and QUEST Alliance
  • Presently implemented in Monteshwar block, Bardhaman district, West Bengal, reaching:
  • Approx. 1800 teachers
  • In 571 schools including High Schools, Junior Schools, Primary Schools and ICDS Centers
  • Across 164 villages of 13 panchayats

Rajasthan:
  • Collaboration between Department of Education of the Govt. of Rajasthan, UNICEF Rajasthan and OneWorld
  • Service implementation on a pilot basis in Udaipur district, covering:
  • 11 blocks
  • 3545 Primary Schools
  • 1146 Upper Primary Schools
  • Approx 12000 teachers

The types of queries addressed till date include some of the following:

  • Subjects at the elementary level like History, Geography, Physical Science, Maths, English and Bengali
  • Pedagogy
  • Class Room Management
  • Policy and Administration